Faculty & Staff


FAQs.

New Faculty Portal in details
How do I start Cams Enterprise?
I am a first time faculty/staff; how do I get an account?
What is my faculty’s portal username/password?
How do I connect to the internet using the school Wi-Fi?
How do I get my email?
How do I change my password?
I forgot my password; how do I recover it?
How do I print from campus computers?
How do I create and submit an IT ticket?
How do I make a long distance phone call?
How do I change voice-messages greetings
How do I check my voice-messages?
More about voice mail settings
How do I sync MMC email to my iPhone?
How do I sync MMC email to my Android Phone?

 

Cams Enterprise (Admin)

The Admin Portal REQUIRES a MMC modified version of Internet Explorer and MUST be run on campus. The Admin portal uses the same credentials as your computer account. If you are currently using any browser other than Internet Explorer, you must launch Internet Explorer and use the link MMC Cams Enterprise located in Internet Explorer’s Favorites. You can access the Admin portal by clicking here.

First time Faculty/Staff!

Upon your hiring confirmation by HR, three accounts will be created: a computer account, an email account, and a portal account. Thereafter, the IT department will notify you of your credentials via the private email address you have provided. All these account use the same login credentials. Should you not have gotten an email from the IT department regarding your login credentials, please contact the department by telephone at 931-424-2009 or by email at mmcinfotech@martinmethodist.edu for immediate assistance.

Faculty Portal login

The Faculty Portal uses the same credentials as your computer account; please use those credentials to access your portal by clicking here.

How do I connect to the internet using the school Wi-Fi?

On the device you are trying to connect to the internet with you will see a SSID called “mmc-student-u”. Click connect on mmc-student-u, and open a browser. Once the browser has opened, it will ask you for a username and password. You will use the same username and password you use to login into the campus computers.

How do I get my email?

There are two ways you can check your email. From your office computer, please launch the outlook application whose shortcuts might be located on the desktop. For first-time use, Outlook will go through a wizard; please accept all defaults settings and click next until the wizard is completed, and then click finish.

From any other computer or from an off-campus location, please use the Outlook web app, which can be accessed here.

How do I change my password?

To change your password:
1. Enroll yourself in the mmc password management tool by clicking here.
2. Toward the end on the enrollment process, check the “change my password” checkbox, and enter your new password, which has to be a minimum off 12 characters with a combination of upper case letters, lower case letters, numbers, and symbols. Please allow 60 minutes from the time you change your password for the new password to synchronize with the mail server.

Do you think you’ve got a complex password? Run it through the The Password Meter.

Do you think your password couldn’t easily be hacked? See how long it would take: How Secure Is My Password.

Printing instruction

When you are ready to print, please locate the file menu and click “print.” “RICOH-FindMe” should be the default selected printer. Otherwise, please locate and choose “RICOH-FindMe” among available printers in the printer list. Once you click “print,” a window will pop up showing how much the print job will cost. Click “print” at the bottom of the window for the print job to go through. Once you are physically at the printer, you will need to login to retrieve your print job. Using your token provided to your by your department, please tap on top of the security card reader located on the right side of the printer’s LCD screen, or use the LCD touchscreen to logon to the copier using the same credentials as you would on your office computer. Once successfully logged in, any available job to be released will be displayed on the LCD screen. Tap on the job you wish to release, and then tap the “print” button at the bottom of the screen. Once your print job has printed, be sure to log out.

Please be mindful that all printers on campus are set to print in black and white by default; please adjust the settings accordingly if you wish to print in color. Also, your print job may be released from any printer located on the college’s main campus.

How to create and submit a ticket

From any campus computer, please locate the “MMC IT Help Desk” link located in Internet Explorer favorites, and then login as you would on your office computer.  Once logged in, please click on the “Have a problem? Report it” link located on the top left inside of the page. On the opening page, please click the “select a queue” drop-down menu, select the “faculty-staff” queue, and then fill in any necessary field.

Should you wish to submit your request while off-campus, please send an email to InfoTech@martinmethodist.edu with a detailed description of your request.

Long distance call

To make a long distance call, you will need to have a long distance code, which can be obtained from the Business Office.

To proceed with the call, please dial 8 and then 1 followed by the number you wish to call (including the area code). At the prompt, please provide your long distance code to complete the call dial-up process.

How do I change voice-messages greetings

To change your voice message greetings please to the following:
1. Dial voicemail extension 2500.
2. Press *, enter your extension and password, and then press #.
3. Press 4 from the main menu for Personal options.
4. Follow the prompts

How do I check my voice-messages?

To Retrieve messages, please proceed as follow:

Internally

Dial voicemail extension 2500.  When your hear the auto attendant greeting, press *.
Enter your mailbox number (extension number) and password, and then press #.
Select from the available options to listen to messages.

Externally

Dial the main number (424-7396).  When your hear the auto attendant greeting, press *.
Enter your mailbox number (extension number) and password, and then press #.
Select from available options to listen to messages.

From your email account

Each time a voice message is left on your office desk phone, the voice message processor sends a copy of the same message as an attachment to your mmc email address. Please locate any email in your inbox folder whose sender is mitel@martinmethodist.edu, and then open the attached file to listen to your message.

Syncing your mmc email account on your iPhone

Please follow the below instruction in order to synchronize your office365 email account on your mobile device.
1. Tap Settings.
2. Tap Mail, Contacts, and Calendars.
3. Tap Add Account.
4. Tap Exchange.
5. Enter your Email address, Password, and a short Description (e.g. your company’s name) for your email.
6. Tap Next.
7. Autodiscover will try to find the settings you need to configure for your account. If autodiscover cannot find your settings, enter the following information:

Server: outlook.office365.com
Domain: Leave this field blank.
Username: Enter your full email address, such as uchila@martinmethodist.edu

8. Tap Next.
9. Tap Save.

NOTE:
If your device can’t connect, make sure you typed your email address and password correctly, and make sure that your device has internet access, and try again.

Syncing your mmc email account on your Android

Please follow the below instruction in order to synchronize your office365 email account on your mobile device.
1. Tap Settings > Accounts > Add account > Email.
2. Type your full email address, such as uchila@martinmethodist.edu, type your password, and then tap Next.
3. Select Manual.
4. On the Exchange server settings page, enter outlook.office365.com for server name.
5. You might receive a message about additional security features. Select OK to continue.
6. Once the device verifies the server settings, the Account Options page opens. Accept the defaults, or select the options for how you want to receive and send your mail, and then tap Next. (You may need to scroll down to see Next.)
7. On the Set up email page, you can change the name of your account.
8. When you’re finished, tap Done.

NOTE:
If your device can’t connect make sure you typed your email address and password correctly, make sure that your device has internet access and try again.